Customer Service Administrator Job in Telford Norton, Shropshire

Looking for the latest recruitment updates? Government Jobz brings you an exciting career opportunity with Shrops Hire Solutions. Read the complete details below to apply today.

Job Summary

Are you searching for employment options? On Government Jobz, we highlight this full-time role requiring strong organizational skills. You will assist operations, manage documentation, and handle client inquiries efficiently on-site.

Key Responsibilities

• Manage customer inquiries professionally via phone calls and emails.
• Process routine orders, generate invoices, and keep flawless administrative records.
• Resolve client queries daily concerning deliveries and product orders.
• Coordinate face-to-face and over the phone with internal teams, local trade, agricultural, and construction sectors.
• Handle general office administration, including scanning, copying, and file organization.
• Monitor stock rooms and handle inventory replenishment tasks regularly.
• Maintain superior customer service standards during both inbound and outbound communication.

Job Requirements

• Prior background working in an administration or customer support role.
• Previous experience within logistics, trade, or construction distribution is highly advantageous.
• Excellent communication, problem-solving, and organizational capabilities.
• Capability to multitask effectively inside a fast-paced workplace environment.
• Proficient IT literacy, specifically with Microsoft Office programs and internal database systems.
• A highly self-motivated ethic with a positive, proactive team attitude.

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