Registration Information Assistant
Merced County Human Services Agency via Government Jobz
| Location | Merced, Los Banos, or Atwater, CA |
| Job Type | Full-Time |
| Closing Date | January 22, 2026 |
| Department | Human Services Agency (Reception Unit) |
The Merced County Human Services Agency is seeking a Registration Information Assistant to act as a vital link between applicants and public assistance programs. Featured by Government Jobz, this role requires a blend of clerical expertise and a deep understanding of eligibility services like CalWORKs.
Primary Duties
This is a specialized clerical role focused on the initial intake process. You will be responsible for ensuring that applicants have the information and documentation necessary to receive critical services.
- Application Screening: Perform initial interviews to gather and verify facts for public assistance programs.
- System Navigation: Enter data directly into automated computer systems and create Electronic Benefit Transfer (EBT) cards.
- Client Support: Explain complex policies, procedures, and form requirements to the public.
- Resource Referral: Identify clients in need of immediate health or social services and route them appropriately.
- Administrative Flow: Issue transportation passes, schedule appointments, and maintain confidential case files.
Community Impact & Statistics
This role serves a diverse community in the northern San Joaquin Valley. According to recent demographic data for Merced County:
- Hispanic/Latino Population: Approximately 61.8% of the county identifies as Hispanic or Latino, highlighting a significant need for culturally competent and potentially bilingual staff.
- White (Non-Hispanic): Roughly 25.6% of the population.
- Asian: Approximately 7.4% of the population.
- Economic Context: About 18% of the county lives below the poverty line, underscoring the vital nature of the public assistance programs managed by this agency.
Minimum Qualifications
To qualify for this position through Government Jobz, applicants must meet the following standards:
- Experience: Two (2) years of full-time general office support work involving frequent public contact.
- County Specifics: At least one (1) year of the required experience must be comparable to an Office Assistant II in Merced County.
- Skillset: Proficiency in computer operation, data entry, and basic arithmetic.
Examination Process
This recruitment uses a Training & Experience Examination (Weighted 100%). Your application and supplemental questionnaire will be rated against predetermined criteria. You must achieve a score of at least 70% to be placed on the eligible list, which remains active for 12 months.